HP forced customers to wait 15 minutes for tech support – on purpose – backpedaled after backlash
artificialrace.com Estimated reading time: 1 minutes
The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The “minimum” wait time idea mentioned in an internal memo that The Register obtained was floated as a way to push users to go online and look for “self-support” as the company…
About The Author
Discover more from Artificial Race!
Subscribe to get the latest posts sent to your email.
