FTC: Most smart device makers are breaking the law by not informing consumers of software support terms

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In September, representatives from iFixit, the Electronic Frontier Foundation, and Consumer Reports sent a letter to Samuel Levine, director of the FTC’s Bureau of Consumer Protection, and Serena Viswanathan, the FTC’s Division of Advertising Practices associate director. The letter pointed out the prevalence of anti-consumer practices among smart device manufacturers…

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